Check out our video to see how Digcore can help you do research more efficiently at a lower cost. With our platform and mobile app, we can facilitate your research studies and move your work to another level. Request a demo today!
Good research is always going to involve challenges, but there’s no need to make it any harder than it has to be. At Digcore, we’ve built a platform packed with features that help you understand your participants better, work from anywhere, and cut down on manual work. Here’s how.
We integrate various different tools and services you need from your research in one place. This includes managing project lifecycles, tasks and participants and analyzing data. Everything is easy to use but facilitates sophisticated results.
We want you to get as much out of Digicore as possible, so all our clients have access to a customer success team, who offer personalized support. Whether you have a simple technical issue or you need help developing an effective strategy, we’re here to help.
Nothing is more important for research than ensuring your data is as accurate as possible. We make that easier than ever by letting participants communicate with you in real-time through our user-friendly app. It even supports multimedia uploads for a whole new level of insight.
How Digcore works
An efficient project lifecycle is essential for a smooth experience. Digcore supports you through every step of the way.
Prepare for each stage of the project ahead of time.
Collect data from participants, including in multimedia form.
Work through the data you’ve just collected.
Write a report outlining key findings.
Archive the data you’ve amassed by downloading all uploads.
When you’re ready to set up your research project, you don’t have to do it alone. Our customer success team will act as strategy consultants to help you set everything up and make the most out of our platform.
We provide a personalized approach by giving you one-on-one support tailored to your needs and objectives. Even better, we’ll continually follow up with you until the project is over to check everything is going smoothly.
You can’t have research without participants. Our team will work with you to establish your research objectives, which you can use to find the right participants. This is where the process begins.
We designed the Digcore app (for participants only) so it’s as easy-to-use as possible, ensuring you can get the data you need for three types of tasks: Standard, timed, and serial.. It sends in-app and push notifications to encourage responses, and uses UI and UX similar to popular apps like TikTok. Available on ios, Android, and mobile browsers.
Analyzing the data you collect in your fieldwork is often the most challenging part of the research process, but we’re here to make it as easy as possible. You’ll find a couple of useful tools directly from your dashboard.
Find the data you’re after quickly by using our readymade filters, including tags and participant groups.
Need to transcribe your video to have the audio in text form or understand
different languages? Digcore can handle this for you to save you having to
turn to other applications.
We also offer handy video playback speed controls, which allow you to speed
up or slow down the original audio.
Combining these features means you can go through your videos quickly
without having to miss out on important insights.
Once you’ve analyzed your data, it’s time to share your data with the world — that means creating a report. To help, Digcore provides various exporting options that allow you to take data from your dashboard on the platform and conveniently add it into your report. Here are a couple of the most useful features.
Only need to show a five-second segment of a video in your report? Instead of downloading the entire video, our “trim” function gives you the option to cut it down and take exactly what you need.
Whatever format you want to show your report in, we’ve got it covered. This includes media exports for content uploaded by your participants, your Journey Map for UX research, and tags you’ve added for your data.
Media
export
Journey map export
Word export
Excel export
Although we strive to make Digcore as easy to use as possible, we understand that you may have some confusion or questions along the way. That’s why we give you access to personalized support from our customer service team whenever you need it.
